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A Benchmark for the Performance of State-Owned Water Utilities in the Caribbean

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dc.contributor.author Burdescu, Ruxandra
dc.contributor.author van den Berg, Caroline
dc.contributor.author Janson, Nils
dc.contributor.author Alvarado, Oscar
dc.date.accessioned 2020-01-29T17:31:24Z
dc.date.accessioned 2020-02-01T00:00:14Z
dc.date.available 2020-01-29T17:31:24Z
dc.date.available 2020-02-01T00:00:14Z
dc.date.issued 2020-01-29
dc.identifier http://documents.worldbank.org/curated/en/689561580362950917/A-Benchmark-for-the-Performance-of-State-Owned-Water-Utilities-in-the-Caribbean
dc.identifier.govdoc K880429
dc.identifier.uri http://hdl.handle.net/10986/33251
dc.description.abstract Improving the management and governance of state-owned enterprises in the water supply and sanitation sector in the Caribbean is critical. State-owned enterprises play a significant role in the economy through their impact on fiscal accounts and service delivery to citizens. This benchmark analyzes the strengths and weaknesses of 14 water utilities, with focus on Belize, Dominica, Grenada, Jamaica, and St. Lucia. It is a tool for policy makers and practitioners seeking to improve service delivery in the sector, restore or maintain fiscal discipline, and pursue sector goals in a sustainable manner. In the Caribbean region and beyond, building smart and resilient water utilities for the future is a priority. The challenges are complex and multidimensional. Political problems, weak institutions, low capacity, and inefficient practices exacerbate less-than-satisfactory performance. These challenges cannot be met by applying a cookie-cutter approach or by focusing only on standard technical and managerial techniques. Improving corporate governance will increase operational and managerial efficiency. Evidence shows that water supply and sanitation utilities with access to commercial finance are more likely to achieve the Sustainable Development Goals. This benchmark finds that many of the analyzed state-owned water utilities are underperforming in terms of coverage, quality of service, operating efficiency, and financial performance. Overcoming these challenges will require long-term measures, with implementation that is likely to be ambitious and challenging. Shorter-term measures targeted at strengthening financial sustainability would involve establishing reliable cash flows that allow utilities to cover their costs. Benchmarking governance in state-owned enterprises varies across the region. Some countries have a strong governance framework with well-developed policies and legal and regulatory frameworks, while others have unclear sector policies and underdeveloped legal and regulatory frameworks. Water supply and sanitation utilities with better-developed governance frameworks usually perform better than those with underdeveloped frameworks. en
dc.language English
dc.publisher Washington, DC: World Bank
dc.relation.ispartofseries Development Knowledge and Learning;
dc.rights CC BY 3.0 IGO
dc.rights.uri http://creativecommons.org/licenses/by/3.0/igo
dc.subject WATER UTILITY
dc.subject SERVICE DELIVERY
dc.subject FINANCIAL PERFORMANCE
dc.subject OPERATING EFFICIENCY
dc.subject LEGAL
dc.subject FINANCIAL SUSTAINABILITY
dc.subject CORPORATE GOVERANCE
dc.subject STATE OWNED ENTERPRISES
dc.subject EFFICIENCY
dc.subject ACCESS TO WATER
dc.subject WATER AND SANITATION
dc.title A Benchmark for the Performance of State-Owned Water Utilities in the Caribbean en
dc.type Working Paper en
dc.rights.holder World Bank


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