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Paraguay Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices

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dc.contributor.author World Bank
dc.date.accessioned 2015-02-25T17:31:24Z
dc.date.available 2015-02-25T17:31:24Z
dc.date.issued 2015-01
dc.identifier.uri http://hdl.handle.net/10986/21487
dc.description.abstract This review of the Consumer Protection and Financial Literacy Framework (CPFL) in Paraguay was undertaken in response to a request for technical assistance in this area made by the Central Bank of Paraguay (BCP). The objectives were: (i) to assess the existing consumer protection and financial literacy framework by reviewing laws, regulations, and actual practices in Paraguay, and comparing it with international good practice; and (ii) to provide recommendations on ways to improve the level of financial consumer protection and financial literacy in the country. The Diagnostic Review provides a detailed assessment of the institutional, legal and regulatory framework for consumer protection in four segments of the financial sector: (i) banks and finance companies, (ii) financial cooperatives, (iii) insurance companies, and, - in reflection of the important role they play in Paraguay - (iv) non-bank agents and mobile payment providers. Its findings and recommendations cover six thematic areas: (i) Institutional Arrangements, (ii) Legal and Regulatory Framework, (iii) Transparency and Disclosure, (iv) Business Practices, (v) Complaints Handling and Dispute Resolution, and as a stand-alone section (vi) Financial Education. en
dc.language English
dc.language.iso en_US
dc.publisher World Bank Group, Washington, DC
dc.rights CC BY 3.0 IGO
dc.rights.uri http://creativecommons.org/licenses/by/3.0/igo/
dc.subject CONSUMER ORGANIZATIONS
dc.subject BORROWER
dc.subject INSTALLMENT
dc.subject AVERAGE BALANCES
dc.subject SALARIES
dc.subject VALUABLE
dc.subject CREDIT RISKS
dc.subject LOAN PRODUCT
dc.subject BANKING PRODUCT
dc.subject ACCREDITATION
dc.subject CENTRAL BANK
dc.subject INTERNATIONAL BANK
dc.subject FINANCIAL MATTERS
dc.subject MONTHLY INCOME
dc.subject BANK ACCOUNTS
dc.subject DEBT
dc.subject TYPES OF LOANS
dc.subject PRIVATE CREDIT
dc.subject GENERAL PUBLIC
dc.subject CALCULATION
dc.subject TRANSPARENCY OF INFORMATION
dc.subject LOCAL CURRENCY
dc.subject CREDIT LINE
dc.subject USURY
dc.subject TRAINING PROGRAMS
dc.subject PERSONAL CREDIT
dc.subject FINANCIAL INSTITUTION
dc.subject FEE STRUCTURE
dc.subject DEPOSIT PRODUCTS
dc.subject FINANCIAL CONSUMER
dc.subject TAX
dc.subject ELECTRONIC BANKING
dc.subject BEST PRACTICES
dc.subject OVERDRAFT
dc.subject FINANCIAL SECTOR
dc.subject FINANCIAL SERVICE
dc.subject CONSUMER
dc.subject MATURITY
dc.subject JUDICIAL SYSTEM
dc.subject ARREARS
dc.subject DEPOSIT
dc.subject SOCIAL NETWORKS
dc.subject FINANCIAL COST
dc.subject INTEREST CHARGES
dc.subject DEPOSITS
dc.subject REPAYMENT SCHEDULE
dc.subject BANKING LAW
dc.subject OUTSTANDING BALANCES
dc.subject CREDIT PRODUCTS
dc.subject APPROVAL PROCESS
dc.subject PAYROLL DEDUCTION
dc.subject SUPERVISION OF BANKS
dc.subject CONSUMER RIGHTS
dc.subject MINIMUM PAYMENT
dc.subject DEBT REPAYMENT
dc.subject LEGAL FRAMEWORK
dc.subject BANKS
dc.subject INSURANCE PREMIUMS
dc.subject BANKING SYSTEM
dc.subject EMPLOYERS
dc.subject BANKING SERVICES
dc.subject ELECTRONIC PAYMENT SYSTEM
dc.subject TRANSPARENCY
dc.subject CREDIT WORTHINESS
dc.subject INFORMATION REQUIREMENTS
dc.subject UNION
dc.subject CREDIT CARD ISSUERS
dc.subject GUARANTOR
dc.subject TERRORISM
dc.subject PUBLIC CREDIT
dc.subject PAWN SHOPS
dc.subject JUDICIAL PROCESSES
dc.subject FINANCIAL CUSTOMERS
dc.subject BORROWING
dc.subject CHECKING ACCOUNT
dc.subject INTEREST RATES
dc.subject LIFE INSURANCE POLICIES
dc.subject HUMAN RESOURCES
dc.subject LOAN AGREEMENT
dc.subject RESPONSIBILITIES
dc.subject CONSUMER PROTECTION
dc.subject EMPOWERMENT
dc.subject PERSONAL FINANCE
dc.subject ANNUAL INTEREST RATE
dc.subject CREDIT CARD
dc.subject INSURANCE
dc.subject POINT OF SALE
dc.subject BANK ACCOUNT
dc.subject INDEBTEDNESS
dc.subject RECEIPT
dc.subject FINANCIAL SERVICES PROVIDERS
dc.subject SOLVENCY
dc.subject GUARANTEE FUND
dc.subject LOAN COOPERATIVES
dc.subject LEGAL AUTHORITY
dc.subject INSURANCE COMPANY
dc.subject REPAYMENTS
dc.subject SAVINGS
dc.subject UNEMPLOYMENT
dc.subject SALE
dc.subject SUPERVISORY AGENCY
dc.subject FINANCIAL LITERACY
dc.subject CONSUMERS
dc.subject PRIVATE CREDIT BUREAUS
dc.subject LOW-INCOME
dc.subject BANKING INSTITUTIONS
dc.subject LEGAL CONSTRAINT
dc.subject CREDIT CARD DEBT
dc.subject PRUDENTIAL SUPERVISION
dc.subject WEB PAGES
dc.subject CREDIT INFORMATION
dc.subject CONSUMER COMPLAINTS
dc.subject CREDIT INSTITUTIONS
dc.subject BANKING SECTOR
dc.subject OUTSTANDING DEBT
dc.subject ACCOUNT HOLDER
dc.subject WITHDRAWAL
dc.subject LIFE INSURANCE
dc.subject INTEREST COST
dc.subject CURRENCY
dc.subject COOPERATIVES
dc.subject TRAINING COURSES
dc.subject DEPOSIT ACCOUNT
dc.subject CONSUMER COMPLAINT
dc.subject BANKING PRODUCTS
dc.subject CALCULATIONS
dc.subject DISPUTE RESOLUTION
dc.subject CIVIL CODE
dc.subject STAKEHOLDERS
dc.subject CREDIT PROVIDER
dc.subject ACCESS TO INFORMATION
dc.subject LOAN PRODUCTS
dc.subject ANCILLARY BENEFIT
dc.subject ACCOUNT HOLDERS
dc.subject SUPERVISORY AUTHORITY
dc.subject DEPOSIT ACCOUNTS
dc.subject CURRENT ACCOUNT
dc.subject FINANCIAL PRODUCT
dc.subject CONSUMER PROTECTION LAW
dc.subject PAWN
dc.subject CREDIT CARD PURCHASES
dc.subject INSURANCE SCHEME
dc.subject CHECKS
dc.subject BANK LOANS
dc.subject INSURANCE POLICY
dc.subject FINANCIAL CONSUMERS
dc.subject INSURANCE COMPANIES
dc.subject BROCHURES
dc.subject MICROCREDIT
dc.subject MORTGAGE
dc.subject REPAYMENT
dc.subject CHECKBOOK
dc.subject FINANCIAL PRODUCTS
dc.subject LOWER INTEREST RATE
dc.subject ADVERTISEMENTS
dc.subject CREDIT RISK
dc.subject BANKING INDUSTRY
dc.subject DEVELOPMENT BANK
dc.subject WAGES
dc.subject AUTO INSURANCE
dc.subject SALARY
dc.subject DEBIT CARD
dc.subject TOTAL COST
dc.subject SAVINGS ACCOUNT
dc.subject DISCLOSURE REQUIREMENTS
dc.subject CHECKBOOKS
dc.subject SUPERVISORY AUTHORITIES
dc.subject LEGAL FRAMEWORKS
dc.subject PUBLIC CAMPAIGN
dc.subject CREDIT TRANSACTIONS
dc.subject PRIVATE CREDIT BUREAU
dc.subject CREDITS
dc.subject CREDIT UNIONS
dc.subject FINANCIAL EDUCATION
dc.subject CREDIT BUREAUS
dc.subject MARKET SHARE
dc.subject LIABILITY
dc.subject LOAN
dc.subject CREDIT REGISTRY
dc.subject CURRENT ACCOUNTS
dc.subject CREDIT CARDS
dc.subject FINANCIAL SAFETY
dc.subject ARBITRATION
dc.subject REPAYMENT CAPACITY
dc.subject ECONOMIC RESOURCES
dc.subject ELECTRONIC PAYMENT
dc.subject WORTH
dc.subject DEBTORS
dc.subject AMOUNT OF DEBT
dc.subject INFORMATION ON BORROWERS
dc.subject SAVINGS CERTIFICATES
dc.subject LOAN CONTRACTS
dc.subject ADMINISTRATIVE SUPPORT
dc.subject ANTI-MONEY LAUNDERING
dc.subject CONSUMER LOANS
dc.subject ADVERTISEMENT
dc.subject FINANCIAL INSTITUTIONS
dc.subject REGULATORY FRAMEWORK
dc.subject FINANCIAL SYSTEM
dc.subject RATE OF RETURN
dc.subject FINANCIAL SECTOR REGULATION
dc.subject DEPOSITORY INSTITUTIONS
dc.subject CREDIT PRODUCT
dc.subject INFORMATION ON CUSTOMERS
dc.subject INFORMATION SYSTEMS
dc.subject CONSUMER EDUCATION
dc.subject FINANCIAL SERVICES
dc.subject DEPOSIT INSURANCE
dc.subject INTEREST CHARGE
dc.subject CREDIT PROVIDERS
dc.subject LACK OF TRANSPARENCY
dc.subject SELF-REGULATORY AGENCY
dc.subject TRUST FUND
dc.subject CASH FLOW
dc.subject TELECOMMUNICATIONS
dc.subject LOWER INTEREST RATES
dc.subject AFFORDABILITY
dc.subject FINANCIAL SUPPORT
dc.subject PAYMENT SCHEDULE
dc.subject ID
dc.subject DEBTOR
dc.subject FINANCIAL SERVICE PROVIDERS
dc.subject COST OF CREDIT
dc.subject MARKETING
dc.subject FINANCIAL COMPANY
dc.subject FOREIGN CURRENCY
dc.subject FINANCE COMPANIES
dc.subject SALES
dc.subject FINANCE COMPANY
dc.subject CREDIT BUREAU
dc.title Paraguay Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices en
dc.title.alternative Paraguay estudio de diagnostico de proteccion del consumidor y educacion financiera en


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